Microsoft Store Game Return Policy Digital goods like apps games add on content subscriptions movies TV shows and books aren t returnable unless the offer for applicable law states that you re eligible for a refund For detailed info about return and refund policies see Microsoft Terms of Sale You can request a refund on your Xbox order history page Open Order history
Refunds for digital games include Microsoft Store digital game offers Xbox apps excluding movies and TV apps digital gaming bundle offers digital game durable content and some digital game consumable content whether made available through the Xbox console on your PC or on your mobile device Microsoft Store
Microsoft Store Game Return Policy
Microsoft Store Game Return Policy
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7 Of The Best Free Games In The Microsoft Store
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These Digital Game Purchase Refund Terms cover Microsoft Store s digital game offers Xbox apps excluding movies and tv apps digital gaming bundle offers and digital durable and consumable gaming offers such as game season passes virtual currency and microtransactions whether made available through the Xbox console device or on your Returns Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets Return process must be started within 60 days after customer receives the product
Ideally to return a purchase we can simply select Request a return for the order by signing in to the Order history page As you have purchased it from Microsoft Store we do have a dedicated team for any purchase or refund related queries let me point you in the right direction We understand that sometimes purchases of digital game products don t go as planned When that happens here s how you can request a refund You can follow the step by step guide on how to request a refund for digital games that is available on Xbox Support or watch the video below for a visual guide How to refund Xbox games
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Refund must be initiated within 14 days from the day of purchase Original shipping and handling charges may be deducted from the refunded amount Only apps and games purchased from Microsoft Store can be refunded You cannot buy a game from Steam for example and refund it on Microsoft Store Apps and Games that are purchased in the Windows Store are non refundable unless the offer or applicable law states that you re eligible for a refund For more information you may check the Microsoft Terms of Sale
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https://support.microsoft.com › en-us › account...
Digital goods like apps games add on content subscriptions movies TV shows and books aren t returnable unless the offer for applicable law states that you re eligible for a refund For detailed info about return and refund policies see Microsoft Terms of Sale You can request a refund on your Xbox order history page Open Order history
/jetpackjoyride-5bca4c87c9e77c0051d09bce.jpg?w=186 "7 Of The Best Free Games In The Microsoft Store")
https://support.xbox.com › en-US › help › subscriptions...
Refunds for digital games include Microsoft Store digital game offers Xbox apps excluding movies and TV apps digital gaming bundle offers digital game durable content and some digital game consumable content whether made available through the Xbox console on your PC or on your mobile device
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Microsoft Store Game Return Policy - Returns Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets Return process must be started within 60 days after customer receives the product
